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Shana Macey, Crown Point Telephone president, and Tony Macey, Crown Point Telephone vice president of operations, are frustrated by “failure to complete” issues experienced by some customers. The problem lies with long distance service providers, not Crown Point Telephone.

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Phone issues frustrating in Crown Point

Local company not at fault

Crown Point Telephone customers are frustrated. So is the company. Phone patrons are reporting problems receiving long distance calls to the company — but the issue isn’t a local one, according to Shana Macey, president of Crown Point Telephone.

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