continued Patty Allen, director of human resources at Mountain Lake Services, also supports the program.
“The NWRC is an added bonus toward our investment in quality services at Mountain Lakes Services,” she said.
Before sitting for the course, each candidate will be assessed for baseline math, reading comprehension and problem-solving skills, Van Wert said. Employees not meeting the baseline standards wil be referred to remedial resources prior to taking the NWRC course.
“This helps employers assess and prepare more marginal employees to be much more successful over time,” she said.
Matthew Courtright, executive director of the Ticonderoga Area Chamber of Commerce, said the job training is a great asset for local employers.
“The NWR and National Retail Federation and Customer Service Credential gives employers the advantage of knowing that their employees have the base skills to be successful both at entry level, and as they advance in their career,” he said. “I truly believe this program can have a great benefit to employers, individuals and the community as a whole.”