A coalition of Ticonderoga employers, educators and agencies have joined together to offer National Work Readiness, National Retail Federation & Customer Service Credential classes locally.
continued “The National Work Readiness Credential is designed to meet the demand for 21st century workers,” Van Wert said. “For employers, hiring someone with NWRC reduces recruitment costs, improves productivity, minimizes turnover and maximizes the effectiveness of on-the-job training. For job seekers, earning the NWRC demonstrates to employers that they have the skills to be successful in entry-level jobs and are more able to advance in the workplace. The system facilitates a common understanding among employers, workers and educators about the skills necessary to obtain entry-level work, and promotes the development of training programs that are appropriate to the needs of employers and job seekers.
“The NWRC program teaches communication skills such as active listening and reading with understanding,” she added. “It teaches interpersonal skills of cooperation with others and conflict resolution, as well as decision making and problem solving. It teaches taking responsibility for learning, using information and communication technology and how to observe critically. The program will help students create a professional portfolio including a winning resume. The program follows a high school model for older youth and a community college model for adults.”
The NCWIB program will also be incorporated into the Ticonderoga High School curriculum as part of a required economics course starting next year.
“NWRC candidates are just better prepared to learn, engage and be successful in the workplace over the long term,” said E.J. Siwek, North Country Workforce Investment Board executive director. “We’re using the Ticonderoga implementation as a model to promote throughout the North Country.”
The workforce development efforts are the result of many community groups working together, Van Wert said.
“Special thanks goes out to E.J. Siwek at NCWIB for securing the New York State grant that will pay for the coursework and testing, to John McDonald and area employers for securing the funding for the Class of 2014’s course expenses, to Dr. Barry Mack at CV-TEC for making available the curriculum and teachers, Dr. Steve Tyrell for hosting the course at NCCC, and to Greg Hart at WDI for securing additional testing funding,” Van Wert said.
“The NWRC program is made possible through the Ti-Alliance partnership between NCWIB, OneWorkSource, Adirondack Employment Opportunities, Workforce Development Institute, North Country Community College, Ticonderoga Central Schools, CV-TEC, Essex County IDA, Best Western, Fort Ticonderoga, Glens Falls National Bank, Inter-Lakes Health, International Paper, Mountain Lakes Services, Silver Bay Association, the Ticonderoga Area Chamber of Commerce, and local literacy volunteers,” she added. “Thanks to all the enthusiastic participants who have brought this important program from dream to reality in record time.”