Jay Jay Ward, President of Ward Lumber, announced Primesource Building Products as the recipient of the 2012 Vendor of the Year Award. The award was presented to Primesource at Ward Lumber’s Pro Expo in Lake Placid in March.
Primesource, Ward Lumber’s main source for GripRite Fasteners, was selected from over 30 primary product vendors also considered for the award, and was chosen after exceeding criteria set for vender service levels in 2012.
“The team at Prime Source exceeds our expectations time after time. Whether it is the inside sales person, outside sales rep, or delivery driver, they have consistently provided top notch service,“ Jeremy Leale, Merchandising Manager for Ward Lumber, said.
There are three primary Primesource team members who service the Ward Lumber Stores. Tom Hanna, Territory Manager for northern New York and northern Vermont, has been with Primesource for over nine years. Matt Schaffer, Sales Manager, has been with Primesource for eighteen years. Seon Raghubar, Inside Sales Representative, has been with Primesource for six years.
The Vendor of the Year Award was established as a way to recognize outstanding vendor service. Criteria to be met or exceeded includes product lead time, frequency of store visits, responsiveness to employee and customer inquiries, product training, ease of placing orders, and deliveries.