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Surveys being conducted door-to-door in Ticonderoga

Solicitations worry town officials

Ticonderoga is conducting a door-to-door income survey as part of its water project, while warning residents not to be confused by solicitations. The town has hired Liz Tedford to canvas the community in hopes of completing an income survey that is key to grant funding for the $13.8 million project.

Ticonderoga is conducting a door-to-door income survey as part of its water project, while warning residents not to be confused by solicitations. The town has hired Liz Tedford to canvas the community in hopes of completing an income survey that is key to grant funding for the $13.8 million project.

Ticonderoga is conducting a door-to-door income survey as part of its water project, while warning residents not to be confused by solicitations.

The town has hired Liz Tedford to canvas the community in hopes of completing an income survey that is key to grant funding for the $13.8 million project.

Confidential income surveys were sent to water customers in October. Officials had hoped to complete the survey work last fall, but to date only about 60 percent of the surveys have been returned. To be eligible for the grant funding, 65 percent of the surveys must be completed.

“I know some people don’t like providing this information,” Supervisor Deb Malaney said, “but it’s entirely confidential. The surveys are numbered, there are no names, and they go directly to the IDA (Essex County Industrial Development Agency) in Elizabethtown. No one here will see them.

“We need those surveys in order to save the community money,” she said.

Tedford will have identification when she visits homes and is working at the direction of the town board.

That is not the case with HomeServe USA Repair Management Corp. It is a Miami, Fla.-based company that sells insurance to cover home repairs. It has an office in Albany. The firm recently sent letters to many Ticonderoga residents warning of costly water service repairs and offering financial protection at a cost of $64.08 a year. It asks residents to sign up for the coverage and submit credit card payment.

Tonya Thompson, Ticonderoga town clerk, said many local people have contacted her office believing HomeServe USA is somehow related to the town and the ongoing water project.

Ti Supervisor Deb Malaney urged residents to be careful in dealing with the company. Ticonderoga has no connection to HomeServe USA, she stressed.

“This is extremely misleading,” Malaney said.

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