The right to voice grievances without discrimination or reprisal. Feel free to voice your concerns, without retaliation or resentment for doing so.
These are just a few of the protected rights of residents living in New York state’s nursing homes. Nursing home residents take their individuality, history and preferences with them; they do not simply leave them at the door when they arrive.
For more information about resident rights in longterm care facilities, contact your local ombudsman, or read more about resident rights on the New York State Department of Health website at www.health.state.ny.us.
Volunteer longterm care ombudsman serve at every nursing home and adult care facility in Clinton and Essex counties. They are trained professionals who assist with and investigate resident concerns, and advocate for the rights of residents in long term care facilities. If you believe that the rights of your loved one have been violated, or if you would like advice or assistance, call Alan Bechard. The ombudsman assigned to the facility can assist you with your concern.
Alan Bechard is the Ombudsman Program Coordinator for Clinton and Essex counties. He can be reached at 562-1732 or firstname.lastname@example.org.