Essex Town Supervisor Ronald Jackson, who also served on the steering committee, said now the service is here, it will be a benefit to all who use it.
"It makes it easier for people to get the information they need ... particularly in times of crisis," Jackson said, referring to how the 9-1-1 system can sometimes receive many nonemergency calls. "It'll help take some of the load off 9-1-1 and free them up to focus on the emergency services for which they're needed."
"We believe this will be an extremely valuable service for residents throughout the region," added Bernardi, "not only for the day-to-day health and human service needs, but also in times of disaster when communication and information becomes even that much more critical."
In addition to the three-digit phone number, a toll-free number has been established in the unlikely event service through 2-1-1 is unavailable. That number is 1-888-774-0289.