Blue Cross/Shield receives state's highest award

SOUTH BURLINGTON Blue Cross and Blue Shield of Vermont (BCBSVT) has been recognized with the states most prestigious award for business excellence. Vermonts only local health insurance company was presented with the 2007 Governors Award for Performance Excellence. The award was presented at the Vermont Council for Qualitys Annual Recognition and Award Ceremony, which was held in South Burlington. The Governors Award for Performance Excellence recognizes organizations in Vermont that successfully achieve excellence within their management systems and operations. Award recipients are evaluated by an independent board of Vermont Performance Excellence Examiners in seven areas: leadership; strategic planning; customer and market focus; measurement, analysis and knowledge management; workforce focus; process management; and results. The Governors Award for Performance Excellence is the highest level of recognition by an organization for outstanding performance, achievement, and results in Vermont. Blue Cross and Blue Shield of Vermont has achieved role model status by continuously improving their processes and systems through the use of the Performance Excellence Criteria. The Vermont Program for Performance is pleased to recognize their commitment and dedication to performance excellence, said Laurie Emerson, President of Vermont Council for Quality.

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