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Long-term care insurance education and outreach program

New York State recently launched a statewide long-term care insurance education program to help New Yorkers plan for the financing of their long-term care. New York States campaign includes a dedicated Web site, www.planaheadny.com, and a long-term care insurance helpline, 1-866-950-PLAN. As part of this program, a long-term care insurance resource center has been opened in every county in the state to inform and educate consumers about long-term care insurance, including policies available through the Partnership for Long-Term Care. These centers provide informational programs as well as individual unbiased counseling. Counselors can also assist clients in planning for the financing of long-term care; understanding policy options, benefits and appeal rights; obtaining appropriate benefits as well as avoiding and reporting illegal billing, fraudulent practices of scams. The department of Insurance maintains an up-to-date list of companies who are licensed to sell long-term care insurance in NYS on their Web site, www.ins.state.ny.us. Information may also be accessed through www.planahead.com. For more information about the Long-term Care Insurance Education Program, call Clinton County Office for the Aging at 565-4620.

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