PLATTSBURGH - When Jon Gerry and Bob Whittington opened Tangles Hair Salon earlier this summer, it was at a time when gas prices soared and people were wondering how they would afford their day-to-day expenses.
The two kept the uncertain economy in mind when they decided on the pricing for their services, but they wanted to do more than that. They wanted to truly give back to the community.
When you walk into their Cogan Avenue salon, an example of that is the any number of donation canisters or flyers that adorn their front desk, in support of local causes from saving animals to helping children with life-threatening illnesses.
"Any time anyone comes in, like always, we try to do something by putting out a donation can or giving them a gift card for a certain denomination for an event," said Jon.
"We don't want to give too much away, because we still have to be able to stay in business, but we try to do as much as possible," Bob said with a smile.
Their charity has also spilled over into the services they render. While they've tried to establish pricing far below the average costs of services in the Plattsburgh area, there have been several instances where they've gone the extra mile for a customer.
Prior to the start of the school year, a mother came in to the salon with her five children, said Jon. The two learned the family wasn't financially well-off, so they gave them a discount on the overall cost of the haircuts. In another instance, a woman came in who was hesitant about whether or not she could afford the services she needed, even thought the cost was still lower than other salons. Bob ended up coloring and cutting her hair and she received a manicure, all for a significant discount.