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Teachers learn new skills behind McDonald's counter

WARRENSBURG McDonalds Restaurant manager Tom Robbins stepped out of his back office Wednesday and looked at a crowd of customers swamping his dining area, extending from the counters to the doors. Then he looked at his rookie help Warrensburg Elementary school teachers behind the counter fumbling with fries and scurrying to serve up food and he smiled. Were not meeting our corporate service goals here in terms of time, but all our customers have been really patient, he said. McDonalds counter clerk Cody Wood rolled his eyes. These teachers need a lot of help, he said as the swelling crowd pressed toward the counter. The teachers lack of experience hustling fast food wasnt the only reason the restaurant was packed for three hours. The school had announced it was McTeacher Night at McDonalds, and about two dozen WCS teachers worked a three-hour dinnertime shift as a school fundraiser. So hundreds of children and parents came to the Golden Arches for dinner Wednesday to see their mentors sweat it out as they dealt with jobs many teenagers undertake with no problem. Whether it was seeing Jerry Howe sweltering at the fryer, Elaine Cowin working the beverage machines, MaryAnn Bump sweeping the floor, or seeing if Dave Beck could remember to ask Do you want fries with that? it was pure entertainment for the schoolchildren. As he watched the teachers attempt to cope with their job routines, Robbins laughed that they had a lot to learn. One shift of teachers, exhausted after 90 minutes, thought they had beat the 90-second limit for serving up food, and were surprised they lagged goals by 48 seconds, he said. Youd be surprised how hard it is to work at McDonalds, he said. At the drive-up window, youve got to greet the customer the right way, put the order together properly, get the customer their food out through the window fast, and say Thanks and come again!

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