House of Sewing and Vacuums one-stop shop for first-class sales and service

PLATTSBURGH If youre looking for a business that doesnt stand behind what it sells and doesnt offer you that personal touch in your vacuum or sewing machine buying experience, then dont shop at House of Sewing and Vacuums. However, if youre looking for just that and more, then look no further than the warm, inviting environment of House and Sewing and Vacuums. The Montcalm Avenue business has been a part of the community for more than 45 years, offering customers a full line of sewing machines and vacuums to meet their everyday needs. They carry an extensive inventory of basic machines for the conservative and first-time consumer to top of the line machines offering superior quality and more features for the advanced user and everything in between. House of Sewing and Vacuums boasts a line of leading names in the industry such as Husqvarna Viking, Janome, Brother and White brand sewing machines and Simplicity, Samsung, Freedom and Oreck vacuums. The business also carries the German-engineered Sebo line of vacuums, which is one of the highest rated brands in the world. Sebo brand vacuums, though typically a home vacuum, said Ms. Strauss, are now being used in many businesses in the area due to their high quality performance. Sebo brand vacuums are known for their superior filtration and high level of water lift the measurement of their power of suction which far surpasses other brands, said Ms. Strauss. Unlike other vacuums, Sebo brand vacuums are tested in a home environment where readings are taken to see how the vacuum will perform in actual homes. Other brands are held to the industry standard of being tested in a laboratory clean room setting, which typically doesnt meet the same expectations of some consumers. Theyve gone back into homes onsix month intervals and found the homes are free of dust mites. Theyre the only vacuum that can state that, said Ms. Strauss. Theyre tremendous and theyre built to last. In its formidable line of sewing machines, House of Sewing and Vacuums proudly offers the Husqvarna Viking Designer SE Edition, one of the top of the line machines on the market today. The Designer SE Edition utilizes a computerized interactive designer screen and sensor system to ensure optimal results. The machine is also capable of embroidering and sewing more than 1,000 stitches and works well with patterns that can be downloaded from the Internet, helping to create virtually any design. House of Sewing and Vacuums also offers an expanded line of fabrics, books and other materials as well as the largest selection of embroidery and threads in the area, including stabilizers and embroidery designs for any formatted embroidery machine. House of Sewing and Vacuums also has the largest selection of bags and belts for vacuums in the area. Though what really sets House of Sewing and Vacuums apart from many other sewing machine and vacuum sales and service businesses and big-box retailers is the expansive knowledge their employees have of the products they sell and even those they dont. Employees are enrolled in constant routine training to stay up to date on the latest technology and service knowhow for the industry products, many of which have become more advanced in their designs, requiring qualified technicians. The knowledge House of Sewing and Vacuums employees receive ultimately translates to a better buying experience for the customer, an ability to ensure the customer has the product thats right for them, and peace of mind the business offers service after the sale. We strive to match the customer up with the machine thats best for them. We want our customers to come back, thats why we sell them what they need, not overkill, said business manager Karla Strauss. We know our products and are able to offer the small, personal things a large big-box retailer cannot do. Were here for the customer because we are the smaller retailer and can offer them personalized service. House of Sewing and Vacuums also prides itself on being able to offer the in-store service customers depend on should they ever need it, including routine maintenance. The business offers one-year labor warranties on all purchases which go above and beyond the standard manufacturers limited warranties. We stand behind our products and are always ready to work with the customer to see they are satisfied, said Ms. Strauss. Customers having their vacuum cleaner repaired are also able to receive a loaner vacuum, which is something else that sets House of Sewing and Vacuums apart from the big-box retailers, said Ms. Strauss. The ability of House of Sewing and Vacuums commitment to customers is also evident in the regularly scheduled sewing machine workshops the business offers. Monthly embroidery, sewing, quilting and home decoration classes as well as bi-monthly classes for new sewing machine owners give customers the knowledge necessary to better hone their craft and produce high-quality work. Demonstrative classes are also offered, introducing customers to new products which are often discounted in order for customers to take advantage of their newfound knowledge. House of Sewing and Vacuums also offers customers the ability to upgrade their sewing machine within a year of their date of purchase. If a customer bought a $400 machine from them, Ms. Strauss gave as an example, and in eight months decided they wanted to purchase a higher grade machine, House of Sewing and Vacuums will honor a trade-in for the value of their machine in good condition. If that werent enough, House of Sewing and Vacuums will also meet or beat the price of any of the products it sells if found sold for less at competing retailers. We want to be the retail outlet for the North Country, said Ms. Strauss. Perhaps that is why House of Sewing and Vacuums, a second-generation business owned today by Jay Danis, has been in business since it was established in 1961 by his father, Al Danis. House of Sewing and Vacuums, located at 4 Montcalm Ave., is open Monday through Friday, 9 a.m. to 5:30 p.m., and Saturday, 9 a.m. to 3:30 p.m. Cash, checks and credit cards are accepted and Home Source Financing is available to qualified buyers. Stop by the store or give them a call at 561-7955.

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